Privacy Policy

Peaksheen is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or services.

1. Information We Collect

We may collect the following personal data when you use our website:

Name
Email address
Phone number
Postcode
Booking or application details
Payment details (processed securely via Stripe)
Communication history

We do not store your payment information. All transactions are handled through secure, third-party providers.

2. How We Use Your Data

We use your data to:

Process bookings and cleaner applications
Communicate with you about your enquiry or service
Improve our services and website
Ensure your safety and the integrity of our platform

3. Sharing Your Data

We do not sell or rent your data to any third parties. We may share your information only with:

Our trusted cleaning partners (as necessary for a booking)
Service providers such as payment processors (e.g. Stripe)
Law enforcement or regulatory bodies if legally required

4. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

5. Cookies

We may use cookies and similar tracking technologies to enhance your experience on our site. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask us to correct or delete your data
Withdraw consent or object to data use

To exercise these rights, contact us at hello@peaksheen.com.

7. Contact Us

If you have questions or concerns about your data or this policy, please contact:

Peaksheen

Email: hello@peaksheen.com

We may update this Privacy Policy from time to time. Please check back periodically for any changes.